Customer Testimonials
Amazing to Deal With
I wanted to provide feedback about our service experience with Daniel Kelly and Dean (the cladding installer), both of whom were absolutely amazing to deal with.
We felt confident with their engagement, communication and expertise and they both represent ABBEY Thermalboards exceptionally well.
They were meticulous with their timing and delivered on every promise for the quotes and installation.
They both deserve recognition and we have become enthusiastic ambassadors for the Company.
Trevor & Charmaine Devitt, Mar 2024
Achieved an Excellent Result
I commend your company for sending just one capable man Dean who did the work of two men each day. With quiet confidence he knew what he had to do and just got on with it.
This house was built in 1922. I have done my own maintenance and renovations over many years (With a little help from tradesmen). I have come across some pretty crook tradesmen especially in younger generation in the last 20 years.
Your Dean was a refreshing change. Punctual on the job 15 mins early most days despite extreme weather conditions for the entire week. Dean quietly achieved an excellent result (considering uneven walls, water pipes, tank pipes, first flushes, awnings, etc.) – it was no easy job. I felt the need to bring this young man to your attention. He is a valuable asset to your company, probably more than a boss like yourself in an office would realise. You know the value of David Slade over the years in an office so I don’t need to tell you what you already know.
Yours sincerely,
S. M., July 2022
The Place Looks Amazing
We would like to place on record how pleased we are with the whole process.
David as your sales representative was a joy to work with. He gave us the facts and gave us the respect to decide what was right for us. We never felt under pressure but we always knew we trusted his experience and guidance. Thank you David.
In the office, Tara and Jan were attentive and professional. We always knew where the process sat and when the next milestone was approaching, it happened exactly when they said it would. Thank you Tara and Jan.
Dean did a great job on site. Apart from being an excellent tradesperson, he was courteous, personable and professional in every way and we enjoyed having him around. Thank you Dean.
The place looks amazing – we are thrilled with our decision and how it turned out.
David Y, April 2023
Very happy with ABBEY
Very happy with ABBEY Thermalboards Cladding.
Dean was excellent to deal with, very professional and did a really good job on the installation. Would definitely use again.
Mark Lees, January 2022
I am in love with my house again
I am in love with my house again.
Dean was so professional, fast and accurate. He did a wonderful job and I now wish I had done this years ago.
The price was also much less than I had anticipated. Very happy.
Jules Cann, September 2021
Bloody Legend
We would highly recommend Abbey Thermalboards. From the start to the finish it was seamless and they were happy to work around our working.
We had Dirk that come and gave a free measure and quote he was good to deal he was very informative and patient without being pushy for us to sign a contract answering all our questions and concerns with the utmost professional manner.
We also liked the safeguard payment plan that protects us with us holding back 50% of the final contract amount to make sure we are completely happy with the end result.
We had Rick Grayfoner (a one-man band) come and install the Vinyl Cladding – what a absolute pleasure to have at our place. His craftmanship is impeccable, his professionalism is second to none and I would NOT hesitate in recommending Rick to anyone in our local vicinity.
His knowledge and experience shows in the completion of our house its exceptional and its exceeded all our expectations we couldn’t be happier with the results you are a bloody legend Rick and a huge asset to ABBEY. Thanks again!
Norm and Angie Hunter, May 2021
We thoroughly recommend their workmanship
Hi,
We have just had our house clad by Mick and Steve.
We were delighted with the excellent job they did and also appreciated their friendliness, tidiness and consideration of any requirements we had.
We thoroughly recommend their workmanship. The estimator Dirk Pronk has also been great to deal with and was extremely helpful when we were choosing colours.
Many thanks,
G and J Moran, October 2020
Coped with all issues without problems
Just a quick email to express my thanks, the installation has been completed and your team has done a good job.
Mick and Steve were great, (those guys are definitely keepers), they worked and coped with all issue without problems.
Please give them our thanks for taking that extra care that makes all the difference on site.
C Springett, October 2020
I couldn't be happier
Hi,
I just wanted to share before and after photos of my house. I couldn’t be happier with the unbelievable job that Mick and Steve done on my place. I have never met two more down-to-earth guys. They are very professional with their work. Your company is very lucky to have them doing a wonderful job.
Once again, thank you so very much from the bottom of my heart.
L Padden, July 2020
Super Happy with the Insulating Factors
We are very happy with the entire process, from David to Dean.
Both were great to deal with and we couldn’t be happier with the result.
We have noticed a significant difference in the house temperature, so super happy with the insulating factors.
Kristyna, May 2020
Highly Recommend ABBEY Thermalboards
We would highly recommend ABBEY Thermalboards. I saw a newly completed house in our town and emailed them for a quote. Within 2 days we had a visit from Pete (who was in our area) & measured and quoted.
Prior to this he gave me a list of completed homes in our town. Spoke to a local lady who had hers done 20 YEARS ago – and still looks like it was freshly painted – she also had outstanding comments about workmanship & the company. The installers Mick & Steven turned up 5 weeks later with everything they needed – took less than 2 days to install on our 3 bedroom home.
They were lovely friendly guys where nothing was an issue and all our needs were met – including framing up and covering some glasses panels and a window.
Very professional installers who worked non stop and did an amazing job… Now to make the rest of our house look so great. Thanks ABBEY Thermalboards!
P Williams, August 2019
From Shabby to Beautiful
Dear Sir,
The appearance of the house has changed from shabby to beautiful, a result with which we are very happy.
Mr Slade explained everything in a professional yet understandable way.
His friendly manner and knowledge reassured us that we had chosen the best quality product.
Dean arrived on time each morning and carried out the task professionally and thoroughly and was very friendly.
Both are a credit to your company.
Thank you for a lovely new house.
Yours faithfully,
L Bridgeford, July 2019
Customer Feedback
Done an Absolutely Outstanding Job
Hello,
My name is Rowan Allen and I have recently had ABBEY Thermalboards applied to my home. I would just like to say that Rick has done an absolutely outstanding job.
Rick was an absolute pleasure to have at my home. He is a true craftsman and takes pride in every aspect of his work down to the finest detail.
He is very knowledgeable in his trade and has offered low-priced solutions to even further make my home what I want it to be. Rick also has excellent customer services skills and offers great communication.
I really felt like I was part of the process.
Rick is by far, the BEST tradesman I have had work on my home and I think he is a great asset for ABBEY Thermalboards.
Wonderful Job, Very Happy
I am in love with my house again. Dean was so professional, fast and accurate. He did a wonderful job and I now wish I had done this years ago.
The price was also much less than I had anticipated.
Very happy.
Travelled to North West NSW to Quote
No problems with recommending ABBEY Thermalboards. Peter was willing to travel to North West NSW to quote the job.
One of ABBEY’s NSW-based competitors not even interested in quoting for the said job.
Cladder Mick and his son well organised.
Excellent, Professional, Courteous
We would highly recommend ABBEY Thermal Boards.
We found the salesman, David, very informative, answered all our questions clearly and was most helpful with suggestions re: colour and trim.
The installers, Terry and Blake, were excellent, professional and courteous. Terry, a long term employee of ABBEY, obviously takes pride in his work and ensures everything is done to a high standard.
The end result was above our expectations and it has transformed the appearance of our house. David even called after the completion of the job to ensure we were pleased with the result. Bonus – no more painting!
